Policies and Procedures

The information in this section is an outline of some of the main FIC policies and procedures that impact international students both pre and post course commencement at FIC. It is important for students to read this information.


FIC policies and procedures are designed to ensure that our practices and operations comply with the requirements of the ESOS Act 2000/ 2001 (including the National Code of Practice 2018) and VET Quality Framework.


The information provided below is a summary of some of the main elements of FIC policies and procedures. Access to the full versions of policies and procedure is available on request by contacting the Training Manager via e-mail at info@flinderscolelge.com.au. Students are encouraged to contact FIC with any questions.


International Student Enrolment Policy and Procedure

Fees & Refund Policy and Procedure

Critical Incident Policy and Procedure

Student Transfer Policy and Procedure

Complaints and Appeals Policy and Procedure

Completion within Expected Duration Policy and Procedure

VET Student Course Progress Policy and Procedure

ELICOS Course Progress Policy and Procedure

ELICOS Student Attendance Policy and Procedure

Defer Suspend or Cancel Enrolment Policy and Procedure




Other information

Code of conduct

Use of personal information

Change of address

Legislation that impacts International students